The content of the pages of this website is for your general information and use only. The Site allows you to browse, select and purchase Clothing and Accessories ("Goods" or "Products" or "Services").It is subject to change without notice. Please read the terms and conditions listed below carefully as they may contain important information relevant to you.
We aim to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. We reserve the right to make changes to the information on this website, or to the services described therein, or update information at any time without notice.
For order delivery within Pakistan it takes 5-7 working days and international delivery takes 12-14 working days.
All intellectual property rights, whether registered or unregistered, on the site, information content on the site and all the website design, including, but not limited to text, graphics, software, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the site are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.
Your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.
1. Unworn/unwashed garments can be exchanged within 10 days of purchase with their original receipt & tag.
2. No exchanges/refunds/claims can be made on discounted products.
3. If any item purchased at full price goes on sale, it will be exchanged at the marked down price.
4. Claims on previous season’s stock will not be entertained.
5. Any claim pertaining to the same season will be processed within 15 working days after quality inspection.
6. Exchange for sunglasses, shoes & accessories will not be entertained due to hygienic reasons.
7. Read care label inside the garment.
8. Specifically for online purchases:
a. If you are not satisfied with your online purchase, return the product and get Online Store Credit for the same amount (minus shipping costs) for future purchases, within 10 days of receiving your order. No requests will be entertained after 10 days of purchase.
b. Online Store Credit means you can return your purchase and utilize the same amount for a later purchase. Simply email us at firstname.lastname@example.org or call us at +92-111-380-380 (Ext: 134 & 106) to request this. Do mention your order ID.
c. Items will be sent back after request is approved through courier. Shipping costs will not be part of the exchange or claim.
d. Shipping costs will only be refunded for online purchases if:
The item was damaged when received by the customer
The wrong item was delivered
Promotional free shipping is being offered
In all other cases you will be responsible for bearing the cost of sending the item back to us. e. An alternative is to exchange the product at any Crescent store. f. Online orders can be cancelled within 24 hours of placing the order. Email us at email@example.com or call us at +92-111-380-380 (Ext: 134 &106) to request this. Do mention your order ID. g. Currently we do not offer any refunds or exchanges for international online orders. No information will be revealed to any third-party entities for any purposes and your information will solely be used by Crescent. By browsing our website you agree to abide by all our policies, which may be subject to change at any time.